1. Scope
In this notice, "Company", "we", "our", and "us" mean BEYONDREALM TECHNOLOGY LIMITED. "Services" means our website at brealmjoy.com, our games, mobile applications, customer support, and related online services, where available.
This notice does not cover third-party websites, app stores, advertising networks, analytics providers, or payment processors that operate under their own privacy notices.
2. Information We May Collect
The information we collect depends on how you interact with the Services. We aim to collect only the information reasonably needed to operate, troubleshoot, secure, improve, and support the Services, and to work with advertising and analytics partners where permitted.
| Category | Examples |
|---|---|
| Contact and support data | Email address, name or nickname, support request details, and information you choose to provide when contacting us. |
| Device and technical data | IP address, device model, operating system, language, app version, device identifiers where available, crash logs, diagnostics, and approximate location derived from IP address. |
| Gameplay and usage data | Game progress, session activity, feature use, in-game events, virtual items, purchase status, and security or anti-cheat signals. |
| Transaction data | Purchase history, product selected, price, currency, order status, and platform transaction identifiers. We do not receive full payment card numbers from app stores or payment processors. |
| Advertising and analytics data | Advertising identifiers where available and where permitted by your device settings, attribution information, campaign information, ad interaction data, analytics events, and similar information used for measurement, fraud prevention, and service improvement. |
3. How We Collect Information
We collect information directly from you when you contact support, make a purchase, create or use account-related features where available, or make choices in the Services.
We also collect information automatically through the Services, including through cookies on our website and mobile identifiers, software development kits, analytics tools, logs, local storage, and similar technologies in our applications. These tools help us keep the Services working, measure performance, understand feature use, prevent abuse, and support advertising or attribution where permitted.
We may receive information from app stores, platform providers, login services where available, advertising partners, analytics providers, payment processors, fraud prevention vendors, and other service providers.
4. Why We Use Information
We use personal information for the following purposes:
- to provide, operate, maintain, update, and support the Services;
- to support account-related features where available, save progress, and provide customer support;
- to process purchases, deliver virtual items, manage subscriptions, and maintain transaction records;
- to monitor game balance, identify bugs, analyze performance, and improve the Services;
- to protect users, detect cheating, prevent fraud, enforce our terms, and secure our systems;
- to send service messages, responses to inquiries, and important product or account updates;
- to comply with laws, respond to lawful requests, and establish or defend legal claims; and
- for other purposes described at the time information is collected or with your consent.
5. Legal Bases for Processing
Where privacy laws require a legal basis, we rely on one or more of the following: performance of a contract with you, our legitimate interests, compliance with legal obligations, protection of vital interests, consent, or another basis permitted by applicable law.
Our legitimate interests include operating and improving the Services, protecting users and our business, understanding service performance, preventing misuse, and communicating about the Services in a responsible way.
6. How We Share Information
We may share information with:
- service providers that host infrastructure, provide analytics, customer support, security, payment support, localization, communications, testing, advertising attribution, and similar services;
- platform providers and app stores when needed for downloads, purchases, account-related features where available, achievements, crash reporting, or platform compliance;
- advertising and measurement partners, where allowed, to support advertising, attribution, campaign measurement, fraud prevention, and analytics;
- professional advisors, auditors, insurers, and legal representatives;
- law enforcement, regulators, courts, or other parties when we believe disclosure is required or appropriate for legal, safety, or security reasons; and
- a successor or potential successor in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
We do not sell personal information in the ordinary meaning of the word "sell". Some privacy laws define "sale" or "sharing" broadly enough to include certain advertising or analytics practices. Where those laws apply, you may have rights to opt out as described below.
7. Cookies, Analytics, and Advertising Choices
We and our partners may use cookies on our website and mobile identifiers, SDKs, logs, and similar tools in our applications to keep the Services working, measure performance, measure ads, prevent fraud, and improve user experience.
You can often control cookies through your browser settings and advertising identifiers through your device settings. Platform-level privacy controls may also be available. If you block or delete these tools, some features may not work as intended.
8. International Transfers
We may process information in countries or regions other than where you live. Data protection laws in those places may differ from local laws. When required, we use appropriate safeguards such as contractual protections, transfer impact assessments, consent, or other mechanisms recognized by applicable law.
9. Retention
We keep personal information for as long as reasonably needed for the purposes described in this notice, including to provide the Services, maintain records, resolve disputes, prevent abuse, satisfy legal obligations, and enforce agreements. The retention period depends on the type of information, the context in which it was collected, and applicable legal requirements.
We may keep de-identified, aggregated, or anonymized information for analytics, security, and product development.
10. Security
We use administrative, technical, and organizational measures designed to protect personal information, including reasonable access controls and safeguards against unauthorized access, disclosure, alteration, or loss. No method of transmission or storage is completely secure, so we cannot promise absolute security.
11. Children
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate consent. If you believe a child has provided personal information to us in a way that violates this notice, contact us and we will review the request.
Some regions require a higher age threshold or additional parental consent. We will apply those requirements where they apply.
If a specific Service is intended for children or requires parental consent under applicable law, we will provide additional notices and obtain consent where required.
12. Your Choices and Rights
Depending on where you live, you may have the right to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or opt-out of certain processing, including targeted advertising, sale, or sharing as defined by applicable law.
You may exercise rights by contacting us at contact@brealmjoy.com. We may need information to verify your identity and request. Authorized agents may submit requests where applicable law allows, but we may require proof of authorization.
If the Services allow you to create an account, you may request deletion of your account and associated personal information by contacting us at contact@brealmjoy.com. We may retain limited information where necessary for legal, security, fraud prevention, dispute resolution, platform compliance, or other legitimate purposes permitted by applicable law.
You can also manage some choices directly in your device settings, app settings, browser settings, or platform account. Transactional and service-related messages may still be sent where necessary.
13. Region-Specific Information
European Economic Area, United Kingdom, and Similar Regions
You may have rights to access, correct, delete, restrict, object, port your information, and lodge a complaint with a data protection authority. Where we rely on consent, you may withdraw it at any time without affecting processing that occurred before withdrawal.
California and Other U.S. State Privacy Laws
Residents of California and certain other U.S. states may have rights to know, access, delete, correct, obtain a copy of, and opt out of certain uses of personal information. We will not discriminate against you for exercising privacy rights. We do not knowingly sell or share the personal information of children under 16.
Nevada
Nevada residents may request to opt out of future sales of covered information as defined by Nevada law. We do not currently sell covered information as defined by that law.
14. Third-Party Links and Features
The Services may include links to external websites, app stores, payment processors, advertisements, analytics tools, or other third-party services that operate under their own terms and privacy notices. Those third parties may collect information under their own policies. We encourage you to review their notices before sharing information with them.
15. Changes to This Notice
We may update this Privacy Notice to reflect changes in our Services, practices, technologies, or legal requirements. When we update it, we will revise the date above. If changes are material, we may provide additional notice through the Services or other appropriate channels.
16. Contact Us
For questions, requests, or concerns about this Privacy Notice or our privacy practices, contact:
BEYONDREALM TECHNOLOGY LIMITED
Email: contact@brealmjoy.com